Shipping policy

Delivery Policy

At Appliance Part Now, we believe getting your appliance back up and running shouldn't cost you extra. That's why we offer free delivery on every UK order, across the entire United Kingdom, with no minimum spend, no hidden charges, and no exceptions.

Delivery Coverage

We currently deliver to all addresses across the United Kingdom. At this time, AppliancePartNow.co.uk ships to UK addresses only and does not offer international shipping.

Delivery Timeframes

Standard free delivery takes 3–5 working days. If you need your part sooner, UK Next Working Day delivery is available as an optional upgrade. Orders placed before 9:00 PM Monday to Friday are dispatched the same day; orders placed after 9:00 PM or over the weekend are dispatched the next working day.

Order Processing

Orders are processed Monday to Friday, excluding UK Bank Holidays. Same-day dispatch is available for orders placed before 9:00 PM, and you'll receive an order confirmation email immediately after purchase.

How We Deliver

We partner with trusted UK carriers, including Royal Mail, DPD, and Evri, to make sure your parts arrive safely and on time. Once your order is dispatched, you'll receive a dispatch confirmation email along with a tracking number so you can monitor your delivery in real time.

Delivery Address

Please make sure your delivery address is correct and complete at checkout, as AppliancePartNow.co.uk cannot be held responsible for failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Packaging

All spare parts are carefully packed to ensure they arrive in perfect condition. Fragile components such as glass panels, heating elements, and electronic boards are wrapped with protective materials to prevent damage in transit.

Failed Delivery & Redelivery

If a delivery attempt is unsuccessful, the carrier will leave a calling card with redelivery instructions, and you can rearrange delivery or collect your parcel from your local depot. Parcels left unclaimed after 18 days will be returned to us, and we'll contact you to arrange redelivery.

Delivery Issues

If your order hasn't arrived within the expected timeframe, or has been damaged in transit, please contact our customer support team at contact@appliancepartnow.co.uk and we'll resolve the issue promptly and at no additional cost to you.

Returns

If you need to return an item, please refer to our Returns & Refunds Policy. Return shipping costs may apply unless the item is faulty or incorrectly supplied.

Last Updated: July 2026 AppliancePartNow.co.uk — Keeping Your Appliances Running